Returns & Refunds
Because seeds and professional tools are wholesale trade goods, returns are handled case by case after WhatsApp confirmation.
Eligibility
Unopened packaging issues or clear fulfillment errors may qualify for replacement or credit when reported promptly with evidence.
Process
Message us with order details, photos, and the issue. We confirm the next step before any return shipment.
Non-returnable
Opened seed packs, custom-cut quantities, and goods damaged after delivery acceptance are generally not returnable.